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Check in time
Anytime after 4pm on your scheduled
arrival date. Or earlier with prior arrangement.
Key Delivery
To arrange for key delivery
please contact us prior to arrival.
Reservation
cancellation
If you are unable to fulfill your
reservation for any reason, please contact our office by phone at:
416-823-6934 Or 1-800-654-9665
Contact us by email at:
info@mysuite.ca
Cancellation policy
Cancellation must be
requested at least 30 days prior to your due arrival date. A charge of
25% of your total stay charge will be applied to your account. Shorter
cancellation will result in a higher cancellation fee. No refund for
early departure.
Pet Policy
Pets are accepted in our 2
locations (Pet cleaning charge may apply.
Guarantee Policy
To make a reservation a credit card or
other form of payment in the amount of at lease 50% of the total is
required. At lease 10 days prior to your arrival the balance will
be charged to your account.
For stays of 30 nights or more, your
credit card will be charged on the day of arrival for the following
month. The remaining months will be charged on the 1st of each month.
Suite Reservation
Due to unforeseen situation Toronto
Furnished Accommodation reserve the right to change your booked suite
with another suite of equal or higher value. The client may opt to
cancel the reservation without a cancellation fee.
Tenancy Termination
Subletting and/or re-renting the suite without a written permission
of the management is strictly prohibited and will result in immediate
termination of tenancy without a refund.
Damage Policy
During your stay you are responsible for
damages to the suite and it's contents. Please help by notifying us of
any previous damage upon your arrival.
Check out time
Check out is 11:00 am. Over staying
without prior arrangement will result in an additional charge of twice
the daily rate.
Occupancy
The suite is rented to the client based
on the number of people declared by the client at reservation time.
Additional person (s) residing in the suite will result in extra
charges.
Accommodation
To make your stay with us a homely event
for you and your family our minimum stay is 1 week. In accordance with
Hotel practice our month consist of a maximum of 30 days.
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